Improving service at Cannon BMW?

[R0vers]

brilliant reading Lord Vader......

well done for creating such a succesful attack.... i hope that bmw come back to you with a sensible reply...


now count to 10.....


breath in..... and then out.....

thats better...

[russh]

Wow what a story! It's made me stay at work for an extra half an hour, I'm supposed to be home now..Oops!!

And was "Willow" really Mrs C?? if so that's a bit cheeky!

Glad you've got it all sorted

Edit: Have you seen the current job ad on their website-

WE ARE CURRENTLY LOOKING FOR A SERVICE ADVISOR:-

Full Time/Salary+Bonus=OTE £17/22k

Are you Customer focused, a good communicator, orgainised, computer literate and posses strong all round motorcycle technical knowledge.

If so, you may be the person for us:-

To apply:-

I see customer focused comes first.

[Lord Vader]

Wow what a story! It's made me stay at work for an extra half an hour, I'm supposed to be home now..Oops!!

And was "Willow" really Mrs C?? if so that's a bit cheeky!

Glad you've got it all sorted

Edit: Have you seen the current job ad on their website-




I see customer focused comes first.

Maybe i should apply for it

[Steve C]

Wow what an amazing read! Read right through it LV - I could hardly believe the development that showed one of the posters that had arguably been baiting you from the early stages was a partner in the business masquerading as an ordinary forum member. Made nonsense of the sham 'legal' posture they'd adopted... shows them to be complete amateurs too.

Brilliant.

Great outcome in the end too, though sad that you had to work so very hard to get the kind of service that I'd have expected to be entry ticket stuff in the BMW world.

[Jacqueslemac]

Did you copy and paste that job advert - or are the spelling mistakes your own?

"ADVISOR" - It's "adviser" in English.

"Customer" - Why the capital letter?

"orgainised" = organised (or, perhaps organized if they're writing for an American audience)

"posses" = possess (what they've written is the plural of "posse" Yee-ha, cowboy!)

"Are you Customer focused, a good communicator, orgainised, computer literate and posses strong all round motorcycle technical knowledge." To me it sounds like a question, so where's the "?"

If their customer advisers are of the same mettle as the people who write their job adverts, no wonder they're in trouble.

[Jacqueslemac]

They have had a perfectly sound legal basis if they believed Vader's claims to have been libellous.

Unfortunately, to be able to sue Vader for libel they would have had to prove his statements were untrue. Obviously they weren't sure of their ground!

[russh]

Did you copy and paste that job advert - or are the spelling mistakes your own?

"ADVISOR" - It's "adviser" in English.

"Customer" - Why the capital letter?

"orgainised" = organised (or, perhaps organized if they're writing for an American audience)

"posses" = possess (what they've written is the plural of "posse" Yee-ha, cowboy!)

"Are you Customer focused, a good communicator, orgainised, computer literate and posses strong all round motorcycle technical knowledge." To me it sounds like a question, so where's the "?"

If their customer advisers are of the same mettle as the people who write their job adverts, no wonder they're in trouble.

Copy and paste!!! Say no more.

The ad is here

[jimmysimpson1]

Good story. Good you found out what happens when you buy a wonderful machine. Moral to the story, buy a Varadero. Better bike by far.

[Chad]

even though you got the bike sorted pete you should still continue to persue this and get BMW to take their franchise away from them

[StumpyFingers]

even though you got the bike sorted pete you should still continue to persue this and get BMW to take their franchise away from them

I agree they are setting a bad example and should not be allowed to represent the BMW brand.