Quote:
Originally Posted by omega1987
 Bennetts can be beaten
I’ve managed to get a full refund out of bennetts after spending a large amount of time on the phone and internet. They wont make it easy for you but hear are some tips.
You should receive your renewal reminder at least 21 days before your policy is due for renewal.
You are allowed a 21 day cooling of period, however they are entitled to charge you a cancellation fee provided they can prove that you received your renewal reminder.
Be polite but also tell them that you may contact the Financial ombudsman burial and the FSA.
If you’ve had you policy for longer than the 21 day cooling of period then you can copy your new certificate of insurance (assuming you renewed with someone else) and send it to your provider as the new policy will invalidate your old one but they can still charge a cancellation fee.
This is advice accumulated from this any other forums, so thanks to the original posters and anyone with positive comments.
p.s. if you go onto google and type: (“automatic renewal” insurance law) the first webpage that comes up is about bennetts, show’s how prolific bennetts really is.
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First of all let me apology’s for restarting this topic
following on from my last post on the 28th october,
On the 28th I was told that I would receive a full refund, however it is now some 28 days since I was told this and so far not a single penny has been paid into my account despite numerous phone calls and letters (I‘ve even sent off my certificate of insurance as requested but not before I photocopied it).
I have pointed out to bennetts that it was illegal to debit my account without sending me a renewal letter at least 21 days prior and it was also illegal to debit my account after I told them not to (I received the certificate of insurance 2 days before I was charged).
I will get a full refund out of bennetts even if I have to undertake legal action, the web is full of pissed off ex bennetts customers (I‘ll post some links below) if it does become a legal issue then I shall start a group lawsuit against bennetts, if anybody out there has recently been charged without receiving a renewal letter and if you’d be interested in legal action then please email me at
WTsolutions@mail.com I have spoken to five people who are interested so far.
71 pissed off bennetts customers,
http://www.reviewcentre.com/reviews64066.html
An entire website dedicated to showing bennetts for what they are;
http://www.beware-bennetts-insurance....uk/index.html
A non motorcycle website explaining the 21 day period get a few comments regarding bennetts.
http://www.ukmoneypot.co.uk/the-14-d...off-period.htm