No new message notification

[Grendel]

Right just paid up for another years subscription so could some nice admin sort out why I never receive new message notifications on subscribed threads?

I have all the setting to send e-mail notification on replies to thread and no junk filter on e-mail yet STILL don’t get notification of new posts but do on ALL other forums except this one???


Please fix it.

[Lumiya]

Give me a few minutes and I'll look into it

[Lumiya]

The settings are correct as per the forum, wil check to see if we're getting any bouncebacks

[Lumiya]

Nothing wrong our side

Sep 3 00:02:44 xrv-colo1 sendmail[19061]: o82N2hgT019061: to=XXXXXXX@hotmail.com, ctladdr=webuser@xrv.org.uk (48/4, delay=00:00:01, xdelay=00:00:00, mailer=relay, pri=30620, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (o82N2iVs019062 Message accepted for delivery)
Sep 3 00:02:45 xrv-colo1 sendmail[19064]: o82N2iVs019062: to=<XXXXXXX@hotmail.com>, delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120760, relay=mx2.hotmail.com. [65.54.188.94], dsn=2.0.0, stat=Sent ( <20100902230242.3a4504ceaa6f@www.xrv.org.uk> Queued mail for delivery)

As you can see (I've XXX'd out your email addy) that hotmail is perfectly accepting the emails from the XRV servers, may I suggest you tell hotmail to "please fix it"

[StumpyFingers]

Having once had a similar problem I found switching it off then resetting it sometimes cures the problem.

[DaveS]

Right just paid up for another years subscription so could some nice admin sort out why I never receive new message notifications on subscribed threads?

I have all the setting to send e-mail notification on replies to thread and no junk filter on e-mail yet STILL don’t get notification of new posts but do on ALL other forums except this one???


Please fix it.

Email notifications are never tied to subscriptions and as kymmy has pointed out they are being sent by the forum. If you have another email address perhaps try that and see if they start to through? Perhaps setup a temp googlemail address to test?
Do you get any emails at all?
Cheers
Dave

[Grendel]

Nope i dont get ANY e-mails from XRV i have to keep checking on the forums for replys. I'll send Hotmail a message and see what they have to say.

[Lumiya]

I've just checked your logs against other hotmail users (one of them a mod) and they're all the same within the logs, the mail is getting to hotmail and is being accepted by hotmail..

I would seriously try another email system than hotmail as they have always been seriously problematic with emails

[DaveS]

I would seriously try another email system than hotmail as they have always been seriously problematic with emails

Yes I'll second that. You are not alone Hotmail seem to arbitrarily decide who to accept emails from and who not.