Parts from Touratech

[Wilko]

Hi,

Has anyone experienced long delays/poor feedback after ordering parts from Touratech? I have been waiting well over a month for Crash Bars/Gear Selector!



Paul

[Spangle]

I think that as with most companies like this, that it is best to check stock levels before you pay. I experienced the same problems with Touratech, although they were quite apologetic, I still had to chase them up, but they were able to give estimated delivery times.
The worst offenders for this without question are M&P, who I refuse to deal with now, after to many problems.

[gibbo]

Did you order on-line or phone them? I always order stuff from them over the phone, much quicker & they tell you if it is in stock or comming from Germany. Nothing has ever taken longer than what they said it would. There have been previous posts on this site about delays in using their on-line ordering system.

[Wilko]

That'll be the on-line ordering then, I got a reply from Touratech UK today, they said my parts should be ready for despatch next week which is fair enough...!

Cheers

Paul

[paultheold]

Touratech delivery is the pits, I waited weeks for crash bars. the excuse was that they were just setting up in England.

[RoyR]

Juust got my hand protectors from them wated weeks and had to chase them up, very apologetic, I could have them from Acrebis for £10 cheaper turns out thats where Touratech get them!!

[YEN_POWELL]

I waited a year for a seat once.

[Xander]

I waited a year for a seat once.

If you do a search on them here and on the HUBB you will find that TTUK is the worst company of record.. and many are being to feel that the products are not worth the waits either..

I hate those guys...

[Mr NiceGuy]

It's all about the brand. They have some nice well thought out stuff like their Sat Nav mounts but other stuff is either re-branded or just not as good as the competition but it won't stop people buying it because has their logo on it.

[Wee Jack]

10 weeks to get a set of crash bars for the Transalp !!