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OVALTEENY !!!
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6,063 Posts
Discussion Starter #1
I've had their monitors and have used them all the time for 19 months now

One of the wires has started to frey at the earplug causing loss of sound to one ear. I rang them up on Monday and they requested I send them on so they can look at them

Posted Tuesday 12/5 last week, I got a phone call Friday 15/5 to say they can repair them with a new lead (£40) and have them back before I go away on Saturday

Great turnaround and cost IMHO
 

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12,768 Posts
That is great news.:thumbup:
At last a company that has great after sales service.:thumbup:
 

·
OVALTEENY !!!
Joined
·
6,063 Posts
Discussion Starter #3
Update

They arrived on the Friday as they promised before I went on hols

The good news is that they now have a contract with the MOD and fitted the heavier duty connector, cable and braided covering that now gets fitted to any new units sold

Well pleased
 
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